Information Literacy Toolbox for Faculty

How long will it take to get my ILL item?

While we can never be sure of an exact date since it depends not only only Neumann's staff, but also the institution that owns the item you are requesting, we usually say 7-10 days.  Books usually take longer than articles.

Where do I pick up the ILL item that I requested?

There are two ways that you can receive your ILL item.  All books have to be picked up, in person, at the Library circulation desk.  All journal articles, however, will be accessed from your account. You will receive an email letting you know the article is available.  If you need to pick the item up in person, you will get a notification informing you of this.

Can I renew my ILL item?

Yes.  Log into your ILL account, look to the right of the checkout out item and there will be a "Renew" option if you can renew the book.

What do I do with the ILL item when I am finished?

If it is a journal article, you do not have to return it.  Keep in mind though, that unless you save it somewhere, it will eventually disappear from your account.  However, if the item you requested is a book, you must return it to the circulation desk at the Library on the date indicated on the sleeve on the book.